ASUS ZenFone doesn’t support AC3 codec, how to fix?

Failed to play videos with AC3 codec on your ASUS ZenFone? Trying to figure out a solution? Congratulations, you are in the right place. This post displays how to get ASUS ZenFone playing movies with AC3/DTS audio.

Playing MKV movies no sound on my ZenFone 5
“Hi all, I have some video files in MKV format. When played them on my ASUS ZenFone 5, the video worked fine, but sound got lost. The audio format is ac3. I’ve tried both the default player and MX player. The same no sound issue occurred. How can I go through this? Can anyone give a solution to solve the issue? Thanks for any advice.”
play videos with AC3 codec on ASUS ZenFone
If you have the same problem with AC3 codec on ASUS ZenFone, we do recommend converting the AC3 audio into MP4 AAC audio that the phone will decode natively. You can do it with HD Video Converter. Here’s how.

How to transcode movies with AC3 codec for ASUS ZenFone?

Software requirement
HD Video Converter
no sound issues playing MKV movies on ASUS ZenFoneget ASUS ZenFone playing movies with AC3/DTS audio

Step 1: Run HD Video Converter as the best AC3 to ASUS ZenFone Converter. Click ‘Add File’ button to load source files that you want to convert. You can add multiple files into it at a time to do batch conversion.
get ASUS ZenFone playing movies with AC3/DTS audio

Step 2: Select output format for ASUS ZenFone
From ‘Profile’ list, select ‘Asus Transformer Pad Infinity TF700 Video (*.mp4)’ as output format under ‘Android’ catalogue. This profile is also suitable for playing back on ASUS ZenFone.
encode AC3 MKV movies for ASUS ZenFone
1. To be able to find the output profile easily and quickly, you are recommended using ‘Search Profile’ function.
2. If you’ve loaded a number of video clips to do batch conversion, please do remember ticking off ‘Apply to All’ option before you start.

Step 3: Custom video and audio settings
If necessary, you can click ‘Settings’ button and go to ‘Profiles Settings’ panel to modify video and audio settings like video encoder, resolution, video bit rate, frame rate, aspect ratio, audio encoder, sample rate, audio bit rate, and audio channels. 3D settings are also available.

Step 4: Click ‘convert’ to start format conversion
As soon as the conversion is complete, you can click ‘Open Folder’ button to get the exported H.264 AAC MP4 files for playing on ASUS ZenFone with optimal performance.

Related posts
How can I play MKV and MOV files on Galaxy S7?
How to extract 5.1 audio from 5.1 MP4/MKV/AVI?
How do I recover contact list after reset my ASUS phone?
Galaxy S7 video converter-create Galaxy S7 supported video